Privacy Policy

Last Updated: [Insert Date]

At Champion || Best || Norton Sales (“we,” “us,” or “our”), operating through decorwindownow.com, we are committed to protecting the privacy of homeowners, contractors, and commercial clients worldwide who purchase our premium window treatments and door hardware solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

1. Information We Collect

We collect the following types of information to provide seamless transactions and personalized service for your window and door hardware needs:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you place orders for blinds, door closers, or patio hardware.
• Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal email (never stored on our servers).
• Commercial Project Details: For contractors, we may collect business name, tax ID, and project specifications for bulk orders.
• Technical Data: IP address, browser type, device information to optimize our website for window treatment research.
• Usage Data: Pages visited, products viewed (especially our Wardrobe/Pocket Door Hardware collections).

2. How We Use Your Information

Your data helps us deliver exceptional service for both residential upgrades and commercial installations:

• Process transactions for global shipments of window screening supplies and tools
• Provide customer support for door hardware technical inquiries
• Improve our product offerings (e.g., Patio Door Hardware Line enhancements)
• Send order confirmations and shipping updates (discreetly billed as “CBN Sales”)
• Prevent fraud in accordance with our Payment Security Guarantee
• Comply with international trade regulations (excluding restricted regions)

3. Data Sharing and Disclosure

We respect the privacy of homeowners and professionals alike:

• Service Providers: Share only necessary information with payment processors (Visa/MasterCard/JCB), shipping carriers for door closer deliveries, and IT security partners.
• Legal Requirements: Disclose information if required by law regarding window treatment exports.
• Business Transfers: In case of merger/acquisition affecting our door hardware operations.
• Never Sold: We do not sell customer data to third-party marketers.

4. Data Storage and Security

Protecting your information is as important as the quality of our window treatments:

• All transactions use 256-bit SSL encryption
• Credit card details are never stored on our servers after processing
• Regular security audits of our e-commerce platform
• Data stored on secure servers with access limited to essential personnel
• International data transfers comply with applicable laws (excluding prohibited regions)

5. Your Rights

You have control over your information when shopping for window solutions:

• Access/Correction: Review and update your account information
• Deletion: Request removal of personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications about new blind collections
• Data Portability: Obtain your purchase history for contractor records
• Exercise rights by contacting us at [email protected]

6. Cookies and Tracking Technologies

We use these technologies to enhance your experience with our door hardware products:

• Essential Cookies: For shopping cart functionality when selecting window treatments
• Analytics Cookies: Understand how customers navigate our patio door hardware sections
• Preference Cookies: Remember your region/language for international shipments
• Manage preferences through your browser settings

7. International Data Transfers

As a global supplier of window and door solutions (excluding certain regions), data may be transferred to and processed in the United States, with appropriate safeguards in place.

8. Policy Updates

We may update this policy as we expand our product lines like Wardrobe Door Hardware. Significant changes will be notified to customers who have purchased within the last 12 months.

This policy is designed to comply with global privacy regulations including GDPR for European customers and CCPA for California residents, while addressing the specific needs of both homeowners and commercial clients in the window and door hardware industry.