Last Updated: [Insert Date]

Welcome to Champion || Best || Norton Sales (decorwindownow.com). These Terms and Conditions govern your use of our website and purchases of our premium window treatments and door hardware solutions. By accessing our site or placing an order, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Website Access

Our website is designed for professional contractors, commercial clients, and homeowners seeking high-quality window and door hardware solutions including:

  • Blinds and window treatments
  • Door closers and accessories
  • Patio door hardware
  • Wardrobe and pocket door hardware
  • Window and door screening supplies

1.2 Intellectual Property

All content on this website, including product designs, images, text, and logos, is the property of Champion || Best || Norton Sales and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in product descriptions and specifications. However, slight variations may occur in color or finish due to monitor settings and manufacturing processes.

2.2 Professional Installation

Many of our door hardware and window treatment products require professional installation. We recommend consulting with qualified contractors for proper installation.

3. Ordering and Payment

3.1 Order Acceptance

All orders are subject to product availability and our acceptance. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. For security, we do not store credit card information.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to material costs or market conditions, though this will not affect confirmed orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for any customs duties, taxes, or import fees.

4.4 Delivery Issues

Report damaged or incorrect items within 48 hours of delivery by emailing [email protected] with photos of the issue.

5. Returns and Exchanges

5.1 Return Policy

Most items can be returned within 15 days of delivery if:

  • In original, unused condition
  • In original packaging with all tags
  • Accompanied by original receipt

5.2 Non-Returnable Items

  • Custom-cut window treatments
  • Opened screening supplies
  • Special order door hardware

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Receive Return Authorization (RMA)
  3. Ship items with RMA clearly marked
  4. Customer pays return shipping unless error is ours

5.4 Refunds

Refunds are processed to original payment method within:

  • 5-10 business days for credit cards
  • 3-5 business days for PayPal

5.5 Commercial Returns

Contractors with bulk orders should contact us directly. Commercial returns may incur a 15% restocking fee.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide accurate shipping and payment information. We are not responsible for delays due to incorrect addresses.

6.2 Product Use

Products must be used as intended. Improper installation or use voids warranties.

6.3 Compliance with Laws

Customers are responsible for complying with local regulations regarding window treatments and door hardware installations.

7. Limitation of Liability

Champion || Best || Norton Sales shall not be liable for:

  • Incidental or consequential damages from product use
  • Shipping delays beyond our control
  • Improper installation or maintenance
  • Customs delays or fees for international orders

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy and Data Protection

We protect your personal information as outlined in our Privacy Policy. We only collect necessary data to process your order and improve service.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms or our products:

Champion || Best || Norton Sales
5385 Iris Street, Arvada, CO 80002 USA
Phone: +1 (303) 123-4567 (M-F, 9AM-5PM MST)
Email: [email protected]